FAQs

Frequently Asked Questions

HOW TO SHOP ONLINE?
QUITE SIMPLE – JUST BROWSE THROUGH OUR SITE > SELECT THE PRODUCT > ADD TO CART > CHECKOUT > FILL IN YOUR ADDRESS AND OTHER ACCOUNT DETAILS > PROCEED FOR THE PAYMENT > DONE.

WHERE ARE YOU LOCATED AT?
WE ARE BASED AT SURAT, GUJARAT, INDIA.

DO YOU SHIP AND DELIVER WORDWIDE?
YES, WE DO SHIP AND DELIVER TO 180+ COUNTRIES IN THE WORLD. WE USE DHL – UPS – FEDEX – ARAMEX – DTDC TO DO THAT.

HOW MANY DAYS DOES IT TAKE, TO DELIVER THE ORDER ONCE IT’S SHIPPED?
ONCE SHIPPED, THE PRODUCT IS DELIVERED TO VARIOUS PARTS OF THE WORLD IN MAXIMUM 5 WORKING DAYS.

WHAT ALL MODES OF PAYMENT DO YOU ACCEPT?
WE ACCEPT ALL MODES OF PAYMENT VIZ. DEBIT CARDS – NET BANKING – DIRECT BANK TRANSFER – OFFLINE MODES OF PAYMENT.

WILL I KNOW WHEN MY PRODUCT IS BEING SHIPPED OUT?
YES, YOU WILL GET A AUTO-GENERATED SYSTEM EMAIL, ONCE YOUR ORDER IS BEING SHIPPED OUT WITH THE TRACKING DETAILS.

DO YOU HAVE ANY SHOP OR OFFICE OUT OF INDIA?
UNFORTUNATELY, CURRENTLY WE DO NOT HAVE ANY SHOP OF OFFICE OUT OF INDIA, BUT IN CASE WE HAVE IT IN FUTURE, WE WIL SURELY LET YOU KNOW OF IT.WE HAVE HEAD OFFICE ONLY AT SURAT,GUJARAT.

AM AN ONLINE SELLER OR A BOUTIQUE OWNER OR A RETAIL OUTLET OWNER, CAN I GET B2B PRICE LISTS OR A BULK WHOLESALE PRICE FOR THE PRODUCTS DISPALYED HERE?
YES, WE DO HAVE only INDEPENDENT SETUP FOR B2B BUYER FOR OUR PRODUCTS, PLEASE EMAIL AT SALES@GUNJFASHION.COM TO SIGN UP !!

 

IMPORTANT CONTACT DETAILS:PRE-SALES ENQUIRY (TO ENQUIRE ABOUT THE PRODUCT, PRICE, FABRIC AND OTHER ENQUIRIES), EMAIL US AT: sales@gunjfashion.com POST-SALES ENQUIRY (TO ENQUIRE ABOUT THE ORDER STATUS, ORDER CANCELLATION, ORDER MODIFICATION), EMAIL US AT: Support@gunjfashion.com.

COMPLAINTS OR FEEDBACK EMAIL (IF YOU NOT SATISFIED WITH US OR WISH TO PLACE A COMPLAINT OR BEING OUR WELL-WISHER PROVIDE A FEEDBACK OR SUGGESSTION), EMAIL US AT: Support@gunjfashion.com

CONTACT NUMBER: +91-7567226222 (10 AM – 8 PM INDIAN STANDARD TIME, MONDAY – SATURDAY)

WHATSAPP NUMBER: +91-7567226222 (24 HOURS X 7 DAYS A WEEK)